Introduction
HumanKind is committed to the protection of the privacy of all who come into contact with us. Your personal data is really important to us and we understand how important it is to you. Our aim is to be as clear and open as possible about what we do with your personal data and why we do it.
This Privacy Policy explains how we collect, use and protect any personal information you provide when using this website or contacting us regarding our therapy and wellbeing services.
By using this website, you agree to the collection and use of information in accordance with this policy.
Who We Are
Humankind provides therapy, counselling and wellbeing services. We are committed to maintaining the confidentiality and security of your personal information.
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at info@humankindcounselling.co.uk
Information We May Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Information submitted through contact or enquiry forms
- Appointment or consultation requests
- Technical information such as IP address, browser type and device information
- Website usage data through analytics tools and cookies
We only collect information that is relevant and necessary to provide our services and improve the website experience.
How We Use Your Information
We may use your information to:
- Respond to enquiries and requests
- Arrange consultations or appointments
- Provide information about our services
- Improve our website and user experience
- Monitor website performance and security
- Comply with legal or regulatory obligations
We will never sell your personal information to third parties.
Confidentiality
We understand the sensitive nature of therapy and counselling services. Any personal information shared with us will be treated confidentially and handled with care.
Where therapy services are provided, additional confidentiality and data handling information may be discussed directly with clients as part of the therapeutic agreement.
Cookies and Analytics
This website uses cookies and similar technologies to help improve user experience, analyse website traffic and understand how visitors use the site.
We may use services such as Google Analytics to collect information including:
- Pages visited
- Time spent on the website
- Browser and device type
- General geographic location
- How visitors arrived at the website
This information is used to help improve website performance, content and user experience. We do not use analytics data to personally identify visitors.
Google Analytics may store cookies on your device in accordance with its own privacy policies.
Where required by law, non-essential cookies such as analytics cookies will only be used with your consent. You can manage or withdraw cookie consent through your browser settings or the website cookie banner.
Data Storage and Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss or disclosure.
While we take security seriously, no online transmission or storage system can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to external websites or use trusted third-party services such as embedded maps, videos or analytics providers. We are not responsible for the privacy practices or content of external websites.
Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Object to certain types of processing
- Withdraw consent where applicable
To make a request regarding your personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or your personal information, please contact us through our contact page.
Connect directly with Privacy today